Privacy Policy

1. Definitions

A few terms come up throughout this policy — here's what we mean by each of them.

2. Information we collect

We collect a few different types of information to provide and improve the Service.

2.1 Personal data

We may ask for, or automatically receive, the following when you interact with our website:

• Full name
• Email address
• Phone number
• Mailing address (city, state, postal code, country)
• Cookie and usage data

We use your contact details to deliver your report and, where you've opted in, to send occasional updates or offers. You can unsubscribe from marketing emails at any time using the link in those messages.

2.2 Usage data

We automatically collect certain technical details as you browse, including:

• IP address
• Browser type and version
• Pages visited and time spent on each
• Date and time of access
• Device identifiers
• Operating system details

3. Cookies & tracking technologies

We use cookies and similar technologies to understand how the Service is used and to make it work better. You can disable cookies through your browser settings, though some features may stop working properly if you do.

Types of cookies we use

• Session cookies — keep core parts of the website working as you browse.
• Preference cookies — remember your settings between visits.
• Advertising cookies — help us show offers that are more relevant to you.
• Security cookies — support fraud prevention and account protection.

4. How we use your data

We use the information we collect to:

• Provide and maintain the Service
• Let you know about changes to your report, account, or our policies
• Respond to your support requests
• Understand how the Service is used, and improve it over time
• Detect and prevent fraud, abuse, or security issues
• Send service updates or marketing you've agreed to receive
• Fulfil any other purpose we disclosed to you at the time of collection

5. Data retention

We keep personal data only for as long as it's needed to:

• Deliver the report or service you requested
• Meet our legal and regulatory obligations
• Resolve disputes
• Enforce our agreements

Usage data may be retained a little longer where it supports security monitoring or analytics.

6. Data transfers

Your information may be processed on servers located outside your own country. By using Car Inspect, you consent to this kind of transfer. Wherever your data is processed, we take reasonable, industry-standard steps to keep it secure and handled in line with this policy.

7. Data disclosure

We may share personal data in the following situations:

• With your consent — whenever you've explicitly agreed to it.
• To comply with the law — where we're legally required to.
• During a business transfer — such as a merger, acquisition, or sale of assets.
• With service providers — trusted partners who help us operate the Service.
• With affiliates — for internal administrative purposes.

8. Payment information

All payments for reports are processed by secure, third-party payment providers. Car Inspect never stores your full card details — that information is handled entirely by our payment partner, under their own security and privacy practices.

9. External links

Our website may link to third-party sites we don't control or operate. We aren't responsible for their content or privacy practices, so we'd recommend reviewing their policies before sharing any personal information with them.

10. Children's privacy

Car Inspect is intended for use by people aged 18 and over. We don't knowingly collect personal data from anyone under 18, and if we learn that we have, we'll take steps to delete it promptly.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page and, where appropriate, communicated by email. We'd encourage you to check back periodically.

12. Contact us

Questions about this policy or how we handle your data? We're happy to help.